B2C Card Payment Advisor (Entry level)

Entity:

Customers & Products

Job Family Group:

Business Support Group

Job Description:

Our purpose is to deliver energy to the world, today and tomorrow. For over 100 years, bp has focused on discovering, developing, and producing oil and gas in the nations where we operate. We are one of the few companies globally that can provide governments and customers with an integrated energy offering. Delivering our strategy sustainably is fundamental to achieving our ambition to be a net zero company by 2050 or sooner.

It's an exciting time to join bp. Meeting the energy challenge requires many different approaches and solutions. And as part of Finance Business & Technology (FBT), you’ll be fully connected into the world of bp. You’ll play an increasingly important part within a network of like-minded colleagues partnering on strategic projects that stretch across the globe. And it starts with you. There’s a world of opportunities to build new skills, challenge yourself and grow a long-term career at bp. And no matter where you work, your role will have meaning, purpose and impact. So if you want to be part of a caring, supportive environment where you can realize your full potential, we’re with you.

Would you like to discover how our diverse, hardworking people are leading the way in making energy cleaner and better – and how you can play your part in our world-class team?

Join our Team and advance your career as a

B2C Card Payment Advisor (Entry level)

In this role You will:

Liaise with in-country marketing and operations partners, Technology, Operations and business colleagues and relevant vendors to assist with delivery of B2C Payment acceptance projects, and enhanced functionality for valuable service propositions

Support and coordinate delivery of B2C payment acceptance projects, including onboarding/offboarding payment methods, enabling new payment functionality and supporting strategic programmes such as BPme, GSD, TaaS, EV pulse

Collect and analyse in-country market information, compliance & incident updates

Prepare and collate transactional B2C data insights for European Fleet, marketing, leadership and other stakeholders. Identify local market trends and emerging risks

Ensure continuity of B2C cards acceptance

Conduct and monitor transactional/interfaces/invoices/fees point of view, including invoice checking, chargeback review and data correction with vendors/acquirers and dealer/site settlement

Maintain and assist on B2C payment Operations Standards Manuals where applicable

Act as in-country contact person to local schemes, vendors, acquirers, and potential external bodies/forums

Support retail, EV and loyalty payment development initiatives to increase payment range offer

What You will need to be successful:

Experience with the B2C payment market

Excellent verbal and written English; German is an advantage

Strong understanding of the IT aspects of payment processing

Understanding of the European B2C payments and acceptance systems

Strong communication, networking and stakeholder management skills

Ability to work independently and manage multiple priorities

Proven ability to manage, liaise and develop relationships, influencing and facilitation skills

Strong track record for dealing with complex situations that result in enhanced value

Analytical skills to translate market insights into payment improvement ideas

Experience in international project coordination is good to have

At bp, we provide the following environment & benefits to you:

Different bonus opportunities based on performance, wide range of cafeteria elements

Life & health insurance, medical care package

Hybrid working arrangement aligned with team arrangements and business needs

Opportunity to build up long term career path and develop your skills with wide range of learning options

Celebrate in bp’s success. You may be eligible to join bp’s Global ShareMatch plan. This non-contractual benefit lets employees buy bp shares and receive matching shares, in line with plan rules

Family friendly workplace e.g.: Extended parental leave, Mother-baby room

Employees’ wellbeing programs e.g.: Employee Assistance Program, Company Recognition Program

Possibility to join our social communities and networks

Chill-out and collaboration spaces in our beautiful Budapest Agora and Szeged offices e.g.: Play Zones, Office massage, Sport and music equipment

bp Hungary won the Most Attractive Employer 2024 Award (SSC / BSC sector) fourth time in a row at PwC's annual employer research. Come and join us!

At bp, we support our people to learn and grow in a diverse and ambitious environment. We believe that our team is strengthened by diversity. We are committed to fostering an inclusive environment in which everyone is respected and treated fairly. There are many aspects of our employees’ lives that are meaningful, so we offer benefits to enable your work to fit with your life.

Disclaimer: Please note that, according to Hungarian law (2012/I. 113. §), mothers or single parents caring for a child under three years of age cannot be employed in night shift positions.

Travel Requirement

Some travel may be required with this role, this is negotiable