As an IT Tooling & Process Associate you will actively help to shape an exciting area of our company and bridge the gap between organizational strategy and technical infrastructure by developing, improving, and maintaining our internal tools and processes. Together with the respective stakeholders from both business and IT you will be responsible for our collaboration stack and ensure our digital processes are compliant and efficient.
Our passion for creating games and our focus on providing a superior customer experience have made GameDuell one of the largest cross-platform gaming communities. Since 2003, more than 130 million players have played with us, and we offer a broad portfolio of over 40 casual online skill games.
Tasks
Your tasks
Collaborate on maintaining and extending existing processes as well as implementing new processes
Translate business requirements into a technical plan/road map, implement it, and contribute to the change management
Administer our Atlassian products (mainly Confluence and Jira) including bug fixes in complex workflows and clean-up (of unnecessary fields, workflows, and spaces)
Maintain no- or low-code automations in our tools stack
Support the Knowledge Base cleanup strategy by archiving outdated pages and ensuring the Company Information Hub remains structured (Confluence, Google Workspaces, etc.)
Assist in the rollout of our AI Strategy and manage logistics (by updating resources in our knowledge pool, maintaining our usage policy framework and AI playgrounds, and scouting new tools and services)