Junior operations and customer service specialist

Warsaw, PolandCompetitiveFull time0 applicants

About this role

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive.   We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One.

As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.

We actively uphold transparent and fair hiring practices that support individual opportunity, inclusive culture, and career mobility across all levels of our organisation.

We offer meaningful opportunities for growth, a culture of inclusion, and a strong commitment to transparency and integrity in everything we do.

Job Description

We are looking for a Junior Operations and Customer Service Specialist to join our team. This role involves supporting both clients and internal teams by managing communications and handling account-related tasks. It’s a great opportunity for someone with a customer-focused mindset and strong attention to detail.

Responsibilities

  • Handle email correspondence with clients in a professional and timely manner
  • Assist internal teams by responding to client queries they receive
  • Update account information including payment details and data changes
  • Add new data to client accounts and provide general account support

Requirements

  • Proficiency in English (written and verbal)
  • Minimum 1 year of relevant experience
  • Strong communication and organizational skills
  • Ability to multitask and work collaboratively across teams
  • Location Expectations
  • This role requires working from a U.S. Bank location three (3) or more days per week.

EU Requirements

Job Details

Posted10 May 2026
Closes9 June 2026
Job TypeFull time

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