Security Analyst

🌍 Can you help us change the world?

It’s true. At Mews, we dream big. As a Hotel Tech unicorn valued at $2.5b, we’re propelling new-generation cloud technology within global hospitality. With our industry-leading property management solution, we’re enabling the world’s most revolutionary hospitality brands to accelerate their digital transformation.

We’re on the lookout for ambitious, tenacious and passionate people who want to join the next generation of innovators and disrupt the hospitality industry with us. Sound good so far? Keep reading and tumble down the Mews rabbit hole... 🐇

🧑🏻‍💻 About the role

First things first: you want to know what you’re actually applying for. It’s impossible to capture every nuance of a role – especially at a rapidly growing company like Mews – but if we had to distill it down to a job description (which we do because this is a job description), it would be this:

Security at Mews is it's a core product capability and the team building it is growing!

As a Security Analyst in our Security Operations team, you'll protect the platform that thousands of hotels and millions of guests rely on every day. You'll monitor for threats, investigate incidents, and help build the detection and response capabilities that keep Mews ahead of attackers. The team operates in a regulated industry at scale which means the work is real, the stakes are high, and your impact is visible from day one.

You'll join a small, experienced team that is deliberately building things properly. That means you'll have ownership early, work on real problems with real stakes, and interact directly with customers when it matters most.

✅ Your mission, should you choose to accept it:

Monitor and triage security alerts across a cloud-native production environment serving 5,000+ hotels globally

Lead and support security incident response end-to-end — from detection through containment, root cause analysis, and post-incident improvement

Run proactive threat hunts to identify malicious or anomalous activity before alarms fire

Improve detection quality by designing and tuning alert logic to increase signal and reduce noise

Support vulnerability management in close collaboration with engineering teams on remediation

Act as a customer-facing security contact during incidents, providing clear and calm communication

Contribute to automating repeatable SecOps processes, including investigation workflows and response action

Participate in the on-call rotation: one full week every two months approximately

🤝️ You’ll be a great fit if you bring a few of the below with you:

Experience in a Security Operations, SOC, or Incident Response role within a SaaS or technology company

Working knowledge of at least one major public cloud provider (Azure, AWS, or GCP) — IAM, logging, networking

Experience handling security incidents end-to-end: detection, containment, eradication, and recovery

Strong communication skills — you can explain a threat clearly to an engineer and to a hotel GM

Comfort working in a team that is building and improving its processes, not just following them

Fluent English

Bonus: SIEM/SOAR experience, CNAPP familiarity, MITRE ATT&CK exposure, background in regulated environments

🎉 What's in it for you?

Did you know Mews was named Best PMS of 2025 - for the second year in a row - and twice recognized as a Best Place to Work in Hotel Tech?

That success is powered by our incredible people and supported by the benefits that help them thrive.

🌍 Global benefits

No matter where you’re based, you’ll enjoy:

Participation in our company share program

Best-in-class parental leave (6 months fully paid for primary caregivers, 2 months for secondary, available within your first year)

Unlimited paid holiday (yes, really)

Work from anywhere - enjoy the flexibility to work from other countries for a few weeks each year through our compliant and flexible Workation policy.