Junior Service Integrator needed!

Looking to kick-start your career in IT Service Management? Want to work close to service delivery, coordination, and continuous improvement in a collaborative environment? We have an assignment for you then!

About the position

We are now looking for a Junior Service Integrator for our client, a global leader in innovative solutions for outdoor and construction needs. You will be working from the office based in Huskvarna.

Your daily tasks

You will be part of the Service Integration Office, coordinating, following up, and improving IT services Management delivered by multiple internal and external providers. You will work closely with service owners, and suppliers to ensure services are delivered according to agreed processes, quality levels, and governance models. The role provides broad exposure to IT operations, incident, request, problem and change processes, service reporting, and cross functional collaboration.

You will:

Support day to day around IT Change management, reporting and other activities around IT Service Management

Assist in coordination and follow up with external suppliers and internal stakeholders

Help maintain service documentation, operational procedures, and governance material

Contribute to service reporting, KPI follow up, and continuous improvement initiatives

Participate in operational meetings, reviews, and service follow ups

Your characteristics

To succeed in this role, you bring a structured and reliable way of working, combined with a genuine interest in IT service management and operations. You have a basic understanding of ITIL concepts and are comfortable communicating in English, both written and spoken. With strong attention to detail and a proactive mindset, you are eager to learn, take initiative, and collaborate with both internal stakeholders and external partners to ensure high-quality service delivery.

Does this sound like an exciting opportunity? We look forward to reading your application!