Talent Acquisition Delivery Lead
About this role
About our team
SumUp's TA team is shifting from reactive hiring to a structured, KPI-driven delivery model, and this role is at the centre of that change. You'll be the dedicated TA Delivery Lead for our Run & Grow tribe, the product and engineering teams behind our core merchant-facing products: payments, point-of-sale, financial tools, and merchant care. It's one of the largest and most complex portfolios at SumUp, a niche mix of Software Engineers, Product Managers, Designers, and Customer Experience profiles across 80 to100 roles annually, that take real market knowledge and sourcing craft to fill well.
You'll run your own desk while coordinating the wider team, and if you're a skilled recruiter ready to grow into project management and informal leadership, this role is built for exactly that. Berlin's tech talent market is deep but specialised, and this role gives you the structure, the data, and the mandate to hire well in it. Fluent English is essential, as you'll be working across a global team and stakeholder group.
Responsibilities
- Run a full recruiting desk for around 15 EP&D roles per year, owning the process end to end from sourcing strategy through to offer
- Coordinate a wider group of in-house and contract recruiters across the portfolio, tracking pipelines, managing workload, and keeping quality consistent
- Co-create the reporting framework from scratch; funnel metrics, SLAs, outreach-to-interview rates, time-to-hire, and use it to predict where hiring will slow down before it does, surface risks early, and make the case for resources
- Develop a predictive hiring model that helps the team get ahead of demand, balancing the speed the business needs with the quality bar we can't compromise on
- Partner with senior leadership to align hiring to business priorities, run a regular hiring forum, and make sure the right roles get the right attention at the right time
- Design and launch an evergreen pipeline model for priority roles, working out which roles need it, which sourcing channels to use, and embedding it into everyday team rhythms ensuring the pipeline is continuously nurtured
- You'll be great for this role if…
- Strong hands-on recruiting experience across Engineering, Product and Design roles, with a track record of closing quality hires in high-volume, fast-moving environments
- Experience building or improving recruiting processes: funnel reporting, SLAs, scorecards, with a clear understanding of how to balance speed with quality at every stage
- Comfortable coordinating other recruiters and holding delivery standards without direct management authority
- Confident using hiring data predictively: spotting patterns in the funnel before they become problems, and turning insight into a clear recommendation for senior stakeholders
- A natural at stakeholder management across a large, distributed leadership group; keeping people informed, aligned, and accountable
- Fluency in English, with strong written and verbal communication across a global, multicultural team
- Why you should join SumUp
- 🌎 Opportunity to work with SumUppers globally on large-scale fintech products used by millions of businesses worldwide, from our Berlin office. This involves an office-first setup
- 🌈 Commitment to Diversity and Inclusion: be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced
- 🚀 Enrolment onto our Virtual Stock Option programme: you will own a stake in SumUp's future success
- 📚 A dedicated annual L&D budget of €2000 for your individual development, which can be used to attend conferences and/or advance your career through further education
- 💶 A corporate pension scheme where we match up to 20% of your contributions
- 🏖 Generous time off: enjoy 28 days of paid leave plus public holidays and special leave days
- 🏋️ Numerous other benefits such as Urban Sports Club subsidy, Kita placement assistance, and subsidised office lunches
- 🌴 Break4me: 1-month sabbatical after 3 years of service
- 🔗 Referral Bonus: earn additional rewards by referring talented individuals to join the SumUp team
About SumUp
Be empowered to do more that matters. At SumUp, we're on a mission to empower small businesses across the globe by providing simple and affordable tools that allow them to thrive. Today, over 4 million businesses in 37 markets rely on SumUp as their financial partner to manage payments, finance and customer relationships. Our commitment to small businesses is reflected in our diverse team of over 3,000 SumUppers from over 90 nationalities, united by global collaboration and an innovative mindset. Our core values lay the foundation for who we are and what we stand for, shaping our work culture and driving our success. We foster inclusivity and a continuous learning culture, providing a safe space for personal and professional growth. Our differences make us unique and strong as we strive to create an environment where everyone belongs and feels supported, no matter how they identify. SumUp is proud to be an Equal Employment Opportunity employer, actively seeking and embracing diversity in our workforce. We don't make hiring or employment decisions based on race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. Our commitment extends beyond recruitment to creating a safe and respectful workplace where harassment of any form is strictly prohibited. Discover more about our culture and opportunities on our careers website, and follow our journey on LinkedIn, Instagram, and TikTok. Job Application Tip We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.