Head of Design

About this role

Responsibilities

• As VP Design, you will own and lead the design function across both Product Design (user experience, interface, service design) and Brand / Marketing Design (visual identity, campaign creative, brand experience). You’ll partner closely with the CEO, VP Marketing and Heads of Product, helping shape strategy, drive design excellence, and ensure that design becomes a core differentiator for Proton. You will build, mentor and scale a high-performing, multi-disciplinary design organisation, embedding design thinking across the company.
• Define and execute the strategic vision for design at Proton, bridging product and brand to deliver a unified and differentiated experience globally.
• Lead, develop and grow a world-class design organisation: recruiting designers and researchers structuring teams across product and brand, setting performance metrics, fostering a culture of creativity, craft and user-centricity.
• Partner with the CEO, VP Marketing and Heads of Product to ensure design is embedded into strategic roadmaps, product launches, marketing campaigns and brand initiatives.
• Oversee the end-to-end design process for all major product lines and brand campaigns: user research, UX/UI, service design, prototyping, testing, visual design, motion, interactive experiences.
• Ensure that the Proton brand identity is strong, consistent, scalable and flexible across all touchpoints: digital, mobile, web, marketing, physical, events.
• Drive design systems, tools and processes across product & brand to deliver efficiency, quality, consistency and scale.
• Advocate for users and privacy-first design principles in everything we build and brand.
• Monitor and measure design impact: user experience metrics, brand perception, conversion, retention, campaign effectiveness; iterate and optimise accordingly.
• Represent design externally: speak on design at conferences, build Proton’s design reputation, collaborate with creative agencies and partners worldwide.
• What We’re Looking For
• A minimum of 15 + years of experience in design leadership roles (product, brand and/or marketing) at a global technology company or agency.
• Proven track record of building, scaling and operating design organisations with cross-functional reach.
• Strong experience overseeing both product (UX/UI, service design) and brand/marketing design (visual identity, campaign creative) — not one or the other only.
• Demonstrated ability to define and execute design strategy that drives business impact (growth, engagement, retention, brand equity).
• Excellent stakeholder management skills, with the ability to work at executive level and influence across product, marketing, engineering and operations.
• Deep user-centred design mindset; strong portfolio showing end-to-end work (research → strategy → UX → UI → brand visuals).
• Skilled in designing for global audiences, with sensitivity to cultural differences and brand consistency across markets.
• Expertise in building and scaling design systems, establishing best practices and operational processes in fast-growing environments.
• Excellent leadership and people development skills: mentoring senior designers, creating high-performing teams, promoting a culture of craftsmanship and innovation.
• Comfortable working in a dynamic, high-growth company with a mission-driven ethos and a global, diverse team.
• Strong communicator with polished presentation and storytelling skills; fluent in English (other languages a plus).