Product Analyst

Job Description

The Position

Our IT team operates as a business partner proposing ideas and innovative solutions that enable new organizational capabilities. We partner internationally to deliver the services and solutions that help everyone to be more productive and enable innovation.

The Information Technology team at our Company's R&D division is looking for Product Analyst to support the Patient Safety and Quality & Compliance Product Line. The individual will be responsible to deliver high quality IT solutions/services, leveraging broad IT knowledge to transform business needs into IT requirements and deliver them with the larger IT team and vendors.  Understanding of business strategy, goals, challenges/pain points, IT architecture, data platform, standard applications, and external environment changes is expected.

What will you do?

Build deep knowledge of Patient Safety systems and processes, especially those involving Veeva Vaults.

Develop strong relationships within the technical expert community.

Collaborate with stakeholders to uncover and communicate user needs and support product discovery and analysis.

Write clear and actionable user stories, requirements, and acceptance criteria.

Lead planning, design, and support testing activities, with emphasis on edge case scenarios.

Provide close business analysis support to the Product Manager to ensure valuable and viable product outcomes.

Compile training and communication materials for end users.

Prioritize competing business demands effectively.

Understand technology standards and architecture guidelines and contribute to IT development by reviewing proposed technical solutions.

Prepare and review technical documentation for owned solutions.

Act as both a team player and a proactive individual contributor.

Qualifications, Skills & Experience Required

B.A./B.S. in Engineering, Computer Science, or similar

3 to 5 years IT business analyst and/or technical analyst experience

Proven experience in IT, including software development lifecycle and business process design

Strong analytical and critical thinking skills with the ability to simplify complex problems and identify pain points

Ability to adapt quickly to evolving technologies and apply them to business needs

Strong business acumen and collaborative mindset

Experience managing relationships across cultures, geographies, and organizational levels

Very good communication skills, ability to work in international and intercultural teams

Self-driven personality with a strong focus on understanding and measuring business value

Experience designing solutions that enable end users to effectively use data and increase productivity