Centre Manager, Koskikeskus
About this role
Citycon is the leading owner, developer and manager of urban hubs in the Nordics. Citycon transforms unique locations into sustainable communities and cities full of life, serving 125 million people each year and delivering long-term share value. Citycon aims for carbon neutrality by 2030. Citycon owns 28 centres: 9 in Finland, 1 in Estonia, 10 in Norway, 6 in Sweden and 2 in Denmark. Citycon has been listed on Nasdaq Helsinki (CTY1S) since 1988 and is a member of EPRA (European Public Real Estate Association).
Citycon is looking for an ambitious and people-oriented Centre Manager to lead centre team and drive the overall performance and development of Koskikeskus. This is an excellent opportunity for a proactive and results-driven professional who enjoys combining leadership, commercial insight, and hands-on centre management in a visible and impactful role.
In this role, you will be responsible for operational excellence, financial performance, tenant success, and customer experience, while acting as the centre's key ambassador locally. You will work closely with internal and external stakeholders to ensure the shopping centre remains a vibrant, attractive, and high-performing destination for customers, tenants, and partners.
Employment Type: Permanent
Start of Employment: As soon as possible
Responsibilities
- Lead and develop the on-site management and operational teams to deliver a high-quality retail environment and excellent customer experience.
- Drive day-to-day operational excellence, ensuring performance against agreed KPIs, standards, and budgets.
- Hold full P&L responsibility for the shopping centre, including budgeting, forecasting, financial follow-up, and overall performance.
Requirements
- Act as the key ambassador for the shopping centre, managing local stakeholder and media relations to increase footfall and strengthen the brand.
- Use data and