Director, Site Reliability Engineering

About this role

Responsibilities

• We are seeking a Director of Site Reliability Engineering to lead a global organization responsible for the reliability and operational excellence of the Aiven platform globally. You will lead a high-performing SRE team, setting the vision and strategy to ensure resilient, scalable, and highly automated systems across our 24/7/365 operations.
• Your team will proactively manage platform health, lead incident response and cross-functional coordination, and drive continuous improvement in reliability and performance. As a senior leader, you will partner closely with engineering, product, and support teams worldwide, influence system architecture, and invest in tooling and automation to reduce toil and enhance production reliability.
• This role combines strategic leadership, customer centricity, and deep operational accountability, with a focus on delivering reliable services at global scale while developing strong technical leaders within your organization.
• What You'll Do:Define and drive global SRE operating strategy in partnership with regional SRE leaders across EMEA, AMER and APAC, ensuring alignment on reliability goals, operating models, and execution across a 24/7/365 follow-the-sun organization.
• Build and lead a multi-regional SRE organization through managers, developing leadership capability, mentoring team, and ensuring consistent performance, culture, and delivery across geographies.
• Set the vision and roadmap for reliability engineering, enabling teams to deliver high-impact tools, automation, and process initiatives that improve platform resilience, scalabil