HR Service Delivery Associate Specialist / German Speaker
About this role
Job Description
Join our dynamic EMEA HR Service Delivery Team and support our Austria and Switzerland markets. At our company, we are committed to delivering innovative health solutions that advance the prevention and treatment of diseases in people and animals. As an HR Service Delivery Associate Specialist, you will play a crucial role in supporting the new hire and leaver processes, managing employee life cycle processes, ensuring smooth operational activities. If you are passionate about HR and want to make a difference, we invite you to apply.
You will report directly to the DACH Service Delivery Lead and you will have the below responsibility:
New Hires and Leavers:
o Execute operational activities for New Hires
o Support and manage transactions related to terminations (e.g. voluntary, garden leave, mutual agreements, retirements) and related offboarding steps
o Ensure timely and accurate documentation is provided and filed appropriately
Administer and manage employee life cycle processes including for
o Austria: Employee Certificates, Reference Letters, Confirmation Letters, Care Time, Parental Leave, CBA related compensation updates, and Changes in Employment
o Switzerland: Reference Letters & T&A system (Primion) 3rd line support / reporting/ retroactive corrections/time schedule creations; B permit forms signing
Prepare to take over and support future related One-Way Transfers / International Assignments / Localizations / Repatriations operational processes in Switzerland & Austria
Partner closely with local HR Business Partners, Global Talent Acquisition, and the Service Center to deliver consistent, high-quality HR services.
Working with digital archives/employee files
Maintain high-quality daily operations while identifying opportunities to streamline, standardize, and automate processes
Actively participate in HR projects and process/automation initiatives; contribute to building a scalable, sustainable HR operating model
This is just an indicative list of activities, the role is not limited to these activities
Requirements
- University degree in a relevant field
- Relevant experience in HR operations & shared service
- Strong organizational and multitasking skills
- Excellent communication skills in German & English
Nice to have
- Experience with HR processes in Austria and Switzerland
- Experience with Workday and ServiceNow
- Knowledge of local employment laws and regulations