HR Operations Specialist

We are looking for an HR Operations Specialist for our client.

We are building a new HR function and are looking for an experienced HR Operations Specialist who wants to help shape how we deliver efficient, high-quality HR services. This is a hands-on role with real impact-ideal for someone who enjoys operational excellence, building structure, and partnering closely with managers and employees in a fast-changing environment.

In this role, you will continuously improve core HR operational processes, providing qualified support to managers and employees across the employee life cycle. You will work closely with two HR colleagues and key stakeholders, and you will also drive and contribute to development initiatives related to ways of working, systems, data quality, and compliance. The work requires strong ownership, sound judgement, and a structured approach, as you will manage multiple cases in parallel and handle sensitive information with integrity and discretion.

Most employee and manager questions will be handled through our HR ticket system, where you will manage and resolve cases in line with agreed service levels and quality standards. We place great emphasis on personal qualities and a strong cultural fit, as we will work closely together in a small team during an important transformation phase.

Personal qualities we value:

You take ownership and drive work independently, while engaging stakeholders proactively

You bring a proactive, can-do mindset

You are structured, reliable, and comfortable handling complex information with attention to detail

You are solution-oriented and collaborative, with the ability to challenge and advise managers when needed

You communicate clearly and professionally, and you act with discretion and integrity

Required Skills:

Relevant degree in Human Resources, Business Administration, or equivalent practical experience

Ability to work on-site at our office in Espoo 2-3 days/week (hybrid work possible)

At least 3-4 years of ex