Experience Designer
About this role
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One.
As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.
We actively uphold transparent and fair hiring practices that support individual opportunity, inclusive culture, and career mobility across all levels of our organisation.
We offer meaningful opportunities for growth, a culture of inclusion, and a strong commitment to transparency and integrity in everything we do.
Job Description
Product Experience Designers are responsible for planning and designing delightful user experiences across our customer-facing products and interfaces. You will drive user-centered design processes and methods to create meaningful and impactful product experiences, fostering collaboration with product managers, developers, and other team stakeholders.
Product Experience Designers help the team translate business objectives, customer needs, and complex workflows into end-to-end product flows, interactions, and well-crafted UI.
Contract Type: 18 month Fixed Term Contract
Responsibilities
- Work as part of an Agile Product Team to own and account for successful product experience design and positioning
- Own and account for UI/UX design implementation of digital products and experiences
- Deliver functional, best-in-class, user-focused, competitive, and intuitive user experiences that deliver on customer and business outcomes
- Translate end-user requirements, goals, and desired outcomes into customer journeys and holistic product experiences
- Deliver experience designs, UI/UX wireframes, interaction designs, prototypes, visual design specs
- Work within a cross-functional team in an Agile/SCRUM development cycle to deliver industry-leading products
- Cultivate and share your own understanding of user problems and opportunities for improvement
Requirements
- Bachelors in a design related discipline such as Web Design, Service Design, Experience Architecture or Information Architecture preferred
- 2-4 years of related work experience, such as UX or digital industry, outside of school or academic study projects.
- C1 Level in English. Request for English CVs please
- Solid knowledge of user experience (UX) best practices, interactive design principles, information architecture, experience architecture, visual systems, and visual design.
- Solid knowledge of design thinking process and framework, and familiarization with workshop and co-creations
- Solid knowledge of website architecture, interactive design principles, web usability, and online marketing and business needs
- Familiar with common design and prototyping software, such as Sketch, InVision, Abstract or related software. Figma is our primary tool.
- Strong communication, facilitation and presentation skills
- Ability to problem-solve and work independently