Professional Programmes Assistant

Reporting to the Director of Outreach, the Professional Programmes Assistant role plays a key part in ensuring the timely and effective organisation of Summer Academies and PDCs, including coordination of academic content, faculty engagement, scheduling, logistics, and delivery modalities (including in-person, blended, and online formats).

Responsibilities include supporting the development of new demand-driven courses in collaboration with academic departments and external partners; ensuring alignment with WMU’s academic quality standards and strategic objectives; monitoring participant enrolment, feedback, and learning outcomes; and contributing to continuous improvement of programme design and delivery. The Assistant works closely with internal units on marketing, communications, budgeting, and operational planning, and liaises with sponsors, donors, and partner institutions as appropriate. Other outreach-related duties may be assigned by the Director of Outreach, subject to operational needs.

Specific duties for the role include the functions indicated below:

Provide administrative and logistical support for the planning, development, and implementation of the University’s Summer Academies and Professional Development Courses;

Coordinate the drafting and distribution of related documents, agreements, budget proposals, emails, letters, memos, and other correspondence with clients, participants, and partners;

Give administrative support to managers and relevant committees in their role of ensuring (in collaboration with external partners) that the Summer Academies and Professional Development Courses align with University goals and quality assurance standards;

Collaborate with the Marketing and Communications team to prepare promotional material for related activities, including videos, brochures, websites, and social media content;

Serve as responsible first contact point for enquiries from learners, clients, and partner institutions related to the relevant