Network Engineer

About this role

Responsibilities

• Maintain, troubleshoot, and optimize Cisco LAN/WLAN environments.
• Identify, diagnose, and resolve network issues with minimal downtime.
• Perform network performance analysis and configuration management activities.
• Conduct vulnerability assessments and ensure security baselines are adhered to.
• Provide L2 support for Incident, Problem, and Change Management processes.
• Perform root cause analysis (RCA) for repeated or major incidents.
• Escalate issues appropriately and coordinate with internal/external teams.
• Install, configure, and support routers, switches, WLCs, and access points.
• Replace or upgrade faulty hardware components as required.
• Document network configurations, troubleshooting steps, and operational procedures.
• Weekend and Out of office support for planned activities .
• Technical Requirements
• Strong expertise in network troubleshooting and issue resolution.
• Good understanding of CCNA/CCNP (Routing & Switching) concepts.
• Hands-on experience with Cisco IOS, IOS-XE, IOS-XR.
• Proficiency with packet analysis tools (Wireshark or similar).
• Working knowledge of Cisco wireless technologies, including WLC & FlexConnect.
• Strong switching fundamentals: VLAN, STP, VTP, HSRP, ACLs.
• Experience with static and dynamic routing (OSPF, EIGRP, etc.).
• Good understanding of DHCP, DNS, NAT, ACL, QoS, STP, LACP, VLANs.
• Ability to troubleshoot firewall and network security issues.
• Preferred Qualifications
• CCNP certification or equivalent knowledge.
• Experience in medium-to-large enterprise networks.
• Familiarity with ITIL processes and documentation standards.
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