Product Line Lead, Compliance IT

About this role

Responsibilities

• Develop and execute strategic roadmaps for the Compliance product line, in alignment with the organization's overall goals and objectives
• Conduct market research and stay updated on compliance industry trends and emerging technologies, to drive innovation, improve user experience, and ensure our products are robust, secure, reliable, and relevant
• Collaborate with cross-functional teams including the business, enterprise architecture, engineering, external service providers, and others to define product requirements and ensure successful product launches and updates
• Lead the product development lifecycle from conception to launch, while working closely with stakeholders to gather feedback, prioritize features, and ensure timely delivery of high-quality products
• Coordinate work across the products within the product line to strategically align with business outcomes
• Establish and maintain strong relationships with key stakeholders in the business, to understand their needs, pain points, and objectives
• Act as a trusted advisor to internal customers, providing expert guidance on compliance product offerings and enterprise capabilities, maximizing value, and helping the business achieve their goals by leveraging digital and data
• Conduct regular meetings with customers to gather feedback, understand their evolving requirements, and identify areas for improvement or opportunities for new product development
• Manage and lead a matrixed team of product managers, project managers, business analysts, software engineers, testing & validation resources, and other specialists, providing guidance, mentorship, and support to ensure outstanding levels of performance and drive their professional growth
• Foster a culture of collaboration, innovation, high customer satisfaction, and continuous improvement within the product team and across cross-functional teams
• Coach others to enhance their product skills and collaborate with other leaders to share best practices
• Collaborate with internal teams to ensure seamless integration and interoperability of compliance products with other product offerings
• Proactively define and monitor measures and key performance indicators to determine the value being delivered, drive growth, and increase operational efficiency, value, and customer satisfaction
• Manage and measure the Total Cost of Ownership (TCO) for the product line and make informed decisions that will lead to TCO optimization
• Ensure financial and governance reporting, issue, risk, status communication to all stakeholders is timely, complete, and accurate
• Monitor industry trends, regulatory changes, and customer feedback to ensure our products meet compliance standards, adapting strategies as needed

Requirements

• Proven record of successfully launching and managing technology solutions, ideally within compliance domains
• Exceptional relationship management skills, with the ability to quickly establish credibility and trust and build strong partnerships with internal stakeholders and customers
• Excellent communication skills, with the ability to effectively present complex ideas and concepts to both technical and non-technical audiences, and to be the translator who bridges the communication gap between technologists and business subject matter experts
• Highly organized, self-motivated, and able to manage multiple priorities and deadlines to deliver results in a fast-paced environment, including navigating across conflicting priorities to balance critical, tactical, and strategic needs
• Analytical mindset with a data-driven approach, capable of making informed decisions based on research, customer feedback, and product performance metrics
• Experienced with business case development and financial modeling, including articulating clear business outcomes and quantifiable value drivers
• 5+ years managing and/or development of systems
• 5+ years leading and managing internal and external resources, with or without direct reporting authority. Strong leadership skills, with the ability to effectively manage teams, drive change, and foster collaboration.
• Experience managing third party technology service providers
• Experience working with compliance stakeholders, processes, and activities