Assurance Associate

About Griffin Hi, we’re Griffin. We’re a fully regulated UK bank that powers the accounts and payments offerings of product-led fintechs and platforms like Uber, Yonder, Prosper, and Sidekick. By doing the heavy lifting behind the scenes, our customers can focus on what they do best - delivering amazing customer experiences. We’ve grown rapidly since our launch in 2024, and today provide the banking backbone behind products in remittance, payroll, wealth, insurance, proptech, payments, neobanking and more. We’re moving into card issuing, stablecoin infrastructure, and agentic finance next as we continue to support the next generation of product-led companies. Learn more about what we do Our culture We believe that smart, motivated, conscientious people thrive in high-trust, high-autonomy environments and have done our best to create such an environment at Griffin. People who thrive here don’t require much hand-holding, and go out of their way to figure out how to contribute in the most valuable way possible. We've been remote-first since we were established in 2017 and we remain so today. Work here is asynchronous and fully flexible - because we want to be a part of your life in a way that helps you to get the most out of both your work and home life. We understand that our culture and ways of working aren’t for everyone, and we’re very intentional about our hiring process as a result. We won't hire people who don’t seem like a strong fit for our core values, even if they're otherwise extremely qualified. Our strong culture has helped us to remain a mission-driven company as we have scaled, and gives our people a clear, explicit operating framework and the space to focus on delivering real value for our customers. Learn more about our culture. The Team We Service keep things moving: runs the processes that underpin our products, supports our customers when they need us, and connects the dots across the business so nothing falls through the cracks. We spot friction early, fix it quickly, and make sure Griffin delivers on what it promises: consistently and reliably. This role sits within Griffin's first line operations, managing how well our Direct Customers (DCs) meet their financial crime obligations. You'll report directly to our Financial Crime Oversight Manager as part of a small team focused on keeping our oversight function rigorous, proportionate, and trusted. The Opportunity With a growing number of DC assurance reviews scheduled for 2026 and beyond, we need someone who can take real ownership of the process end to end. You'll be running your own caseload: scoping reviews, conducting them, and producing findings reports that directly inform risk decisions. You'll engage with a wide range of external stakeholders and have the opportunity to shape how the function develops, including getting involved in projects such as automation. What Success Looks Like In your first 6 months, you'll have taken ownership of your review caseload, with reports consistently produced to a high standard and recommendations tracked through to closure. The assurance schedule will be on track — no bottlenecks, no overdue reviews. By 12 months, you'll have built genuine, trusted relationships with DCs and internal stakeholders, becoming a credible point of contact that people feel comfortable raising issues with. And you'll be contributing ideas on how to improve and streamline the process, not just running it. To Do This You’ll Own The assurance review schedule as the DC book grows, keeping risk ratings accurate and ensuring each customer receives the right level of scrutiny. The review and closing out post-live conditions for newly onboarded DCs where applicable. Issuing assurance review requests, including scoping the right questions and sample requests based on entity type, operating model, and risk rating. In-depth reviews of DC responses, identifying gaps and weaknesses in their financial crime controls. The production of formal review reports with clear findings and a recommendation on whether a DC's risk rating should be maintained, increased, or decreased. Drafting and issuing recommendations to DCs, then tracking and following up until full closure is confirmed. The engagement with external stakeholders, including CEOs, MLROs, Compliance Managers, especially when sharing difficult findings or recommendations. We expect you to shape this role This description reflects what we need today. How you achieve these outcomes, where you focus your energy, how this role evolves—that's for you to define as you learn what our customers need and where our technical gaps are. Your background To ensure this, we're looking for people who have: Experience working in financial crime compliance — ideally in an assurance, oversight, or monitoring capacity, with hands-on review experience rather than purely advisory or policy work. Hands-on experience conducting financial crime reviews or assessments, including reviewing control framewo