Service Product Manager

Every day, we get opportunities to make a positive impact - on our colleagues, partners, customers and society. Together, we're pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping.

As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.

About the job

As our Service Product Manager, you'll play an important role in shaping Alfa Laval's service portfolio and driving our business growth. You'll collaborate with R&D, product managers, sales companies, and partners to ensure our services remain relevant, competitive, and customer-focused. Your impact will be felt across the organization as you help us understand our customers, develop our offerings, and ensure they get deployed in the markets. In this role, you will become part of a Service Product Management team in the Global Product Management which covers: Hygienic Pumps, Valves, Tank Equipment and Heat Exchangers. Starting with Heat Exchanger Services, you will play a key role in developing relevant Service offerings and be the owner of these.

Key responsibilities include:

Own the existing Service offering in the HFH Business unit related to Heat Exchangers: Integrity test-, Visual Condition Assessment- & Gasket Lifetime Prediction Tool

Define needs & demands for the development of the service product through engagement with Markets, Product Management, R&D and relevant stakeholders outside our Business Unit

Engage with Partners, Product Managers, Suppliers & Group IT to ensure commitment and development of the Service offerings for our Business Unit needs

Develop core content to support effective deliv