Senior Documentation Specialist
About this role
Senior Documentation Specialist (6-month contract - 50%)
Scandit FINLAND
Imagine the what. Build the how.
Scandit gives people superpowers. Whether enabling delivery drivers to make quicker deliveries, matching a patient with their medication, or allowing retailers to make store operations more efficient, our technology automates workflows. It provides actionable insights to help businesses in a variety of industries. Join us as we continue to expand, grow, innovate, and help take Scandit to the next level.
Your opportunity
We’re looking for a Senior Documentation Specialist to join a focused cross-functional task force for up to 6 months. Your mission is concrete: our developer documentation has a 20% search no-result rate, structural issues that make it hard for trial users to orient themselves, and content gaps that slow down our Solution Consultants and Developer Support engineers. You’ll audit, prioritise, and fix — turning Scandit’s docs into a self-service experience that helps developers succeed during their trial.
Audit Scandit’s developer documentation — identifying search failures, structural gaps, and high-friction areas across the trial journey.
Fix poor search performance so developers, Solution Consultants, and support engineers can find what they need without hitting dead ends.
Redesign information architecture and navigation so users can orient themselves and progress — whether they’re a first-time trial user or an internal team member working with a customer.
Identify content gaps and drop-off points across the trial journey, and drive the right fixes — working with Product and Engineering where subject matter expertise is needed.
Work closely with Product and Engineering Managers to prioritise, review, and ship improvements.
Keep the documentation experience consistent with Scandit’s look and feel.
Produce lightweight documentation standards so the team can maintain quality after your engagement ends.
Who we look for
7+ years in technical writing, developer documentation, or developer experience roles.
Proven experience writing and structuring documentation for developer audiences — SDKs, APIs, integration guides, or mobile/web frameworks.
Hands-on experience with Docusaurus and docs-as-code workflows (GitHub or GitLab).
Hands-on experience with Algolia — index configuration, synonym management, ranking rules, and search analytics. You can read data and turn it into a prioritised fix list.
Strong information architecture skills: You’ve audited and restructured documentation for discoverability before, and you can show the outcome.
Comfortable operating autonomously in a cross-functional team alongside experienced Product Managers and Engineering Managers — without needing constant direction.
Clear, proactive communicator — you manage review cycles and keep documentation projects moving without constant stakeholder availability.
Responsibilities
- Audit Scandit’s developer documentation — identifying search failures, structural gaps, and high-friction areas across the trial journey.
- Fix poor search performance so developers, Solution Consultants, and support engineers can find what they need without hitting dead ends.
- Redesign information architecture and navigation so users can orient themselves and progress — whether they’re a first-time trial user or an internal team member working with a customer.
- Identify content gaps and drop-off points across the trial journey, and drive the right fixes — working with Product and Engineering where subject matter expertise is needed.
- Work closely with Product and Engineering Managers to prioritise, review, and ship improvements.
- Keep the documentation experience consistent with Scandit’s look and feel.
- Produce lightweight documentation standards so the team can maintain quality after your engagement ends.
- 7+ years in technical writing, developer documentation, or developer experience roles.
- Proven experience writing and structuring documentation for developer audiences — SDKs, APIs, integration guides, or mobile/web frameworks.
- Hands-on experience with Docusaurus and docs-as-code workflows (GitHub or GitLab).
- Hands-on experience with Algolia — index configuration, synonym management, ranking rules, and search analytics. You can read data and turn it into a prioritised fix list.
- Strong information architecture skills: You’ve audited and restructured documentation for discoverability before, and you can show the outcome.
- Comfortable operating autonomously in a cross-functional team alongside experienced Product Managers and Engineering Managers — without needing constant direction.
- Clear, proactive communicator — you manage review cycles and keep documentation projects moving without constant stakeholder availability.
Requirements
- Experience with Algolia DocSearch specifically.
- Familiarity with mobile SDK documentation (iOS/Android).
- We are certified as a “Great Place to Work” in 7 countries!
- Smart, people-first culture
- Flexible, office, hybrid, or home working
- Innovation hackathons
- Global team outings
- Festive/end-of-year all-company celebrations
- Your birthday off
- Learning and development opportunities
- An attractive individual equity plan in a high-growth company
- Top-notch tech pack to enable you to do your most productive work
- Brand new optimized-for-hybrid working HQ in Zurich, as well as local offices in hotspots London, Tampere, Warsaw, Boston, and Tokyo
- As well as specific benefits related to the location you are joining
Nice to have
- Experience with Algolia DocSearch specifically.
- Familiarity with mobile SDK documentation (iOS/Android).
- The good stuff
- Here are just some of the reasons why people choose to build their career at Scandit:
- We are certified as a “Great Place to Work” in 7 countries!
- Smart, people-first culture
- Flexible, office, hybrid, or home working
- Innovation hackathons
- Global team outings
- Festive/end-of-year all-company celebrations
- Your birthday off
- Learning and development opportunities
- An attractive individual equity plan in a high-growth company
- Top-notch tech pack to enable you to do your most productive work
- Brand new optimized-for-hybrid working HQ in Zurich, as well as local offices in hotspots London, Tampere, Warsaw, Boston, and Tokyo
- As well as specific benefits related to the location you are joining
- At Scandit, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and are proud to be a safe space for all.
- All qualified applicants will receive consideration for employment without regard to race, color, nationality, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed.
- Imagine the What. Build the How.
- “Everybody is welcome here” - Is a celebrated component of our DNA.
- At Scandit we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences and are proud to be a safe space for all.
- All qualified applications will receive consideration for employment without regard to race, color, nationality, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed.
- We help you capture every opportunity. www.scandit.com