About this role
Prepare and process ocean shipments Route and monitor ocean shipments Ensure accurate and timely data entry into our operating system. Use workflows on daily basis to manage ocean shipments Ensure accurate and timely client and vendor billing. Interact with our customers, arranging their international shipments, meeting customer service standards. Contribute to maintain strong relationships with vendors (Shipping lines, trucking companies, and others). Meet compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS), Audit requirements, external government regulations or customer’s policies / requirements. Overseas communications, timely responses to emails and requests (internal and external) Escalation of problems to Management when necessary Adhere to the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.
Have good results in individually assigned tasks, but also in team work To be oriented towards customer satisfaction Be flexible and easily adapt to the changing priorities Have initiative and the ability to develop solutions Have the ability to work under industry specific pressure To respect the agreed deadlines for certain activities Carry out high-level professional communication Be fluent in both Romanian & English (written and verbal) Previous experience in logistics industry is a plus
All your information will be kept confidential according to EEO guidelines. Expeditors offers excellent benefits: Meal Tickets Medical Health Plan Life & Accidents Insurance Day off for your Birthday Extra vacation days based on tenure Free shuttle service from/to Aviatorilor Metro station Employee Stock Purchase Plan Employee Referral Program Bonus Learning & Development Program LinkedIn Learning free access Growth opportunities within the company