Payment Operations Intern

About this role

Responsibilities

• This is a 6-month paid internship, ideally full-time (8 hours per day / 40 hours per week), office-based with flexibility.
• There is a possibility to extend for an additional 6 months based on performance and business needs.
• As a Payment Operations Intern, you will gain hands-on experience in payment processing, reconciliation, and financial operations, while working closely with experienced team members in a fast-paced, multinational environment. You will help ensure that all of the merchants using the SumUp platform receive their payouts on time.
• What You'll Be Doing:
• Support the daily validation of payment files for submission to third parties;
• Assist with daily settlement and reconciliation of payment and payout files between SumUp, third-party processors, and bank accounts, helping to ensure all mismatches are handled in a timely manner and all merchant and customer accounts are accurately maintained;
• Help design and deliver accurate reports on a daily/weekly/monthly basis, supporting the relevant checks and controls on all payment and payout files to highlight any discrepancies;
• Support the operations team in handling merchant queries linked to payments and payouts, including day-to-day coordination with third-party processors and banking partners on payment, collections, and payout-related activities;
• Contribute to the identification of ongoing enhancements in the settlements and reconciliation process;
• Support monthly accounting and reconciliation of payout bank statements in SumUp's accounting software;
• Assist with the review and reconciliation of open items in all acquirer and merchant accounts in SumUp's accounting software;
• Support the reconciliation and analysis of automatically-posted settlements in SumUp's accounting software;
• You'd Be Great for This Role If You:
• Are a 3rd or 4th year student in Finance, Business, Accounting, or a related degree;
• Have an interest in payments or financial services, with any previous exposure being a plus;
• Are proficient in Microsoft Office, particularly Excel;
• Have some knowledge of payment processing systems or tools such as Mobile Wallets (e.g. PayPal, Apple Pay, Revolut) or Point-of-Sale (POS) systems;
• Have excellent communication and interpersonal skills and are a strong team player, able to interact with colleagues at all levels;
• Have strong time management and organizational skills, including the ability to prioritize tasks and work under strict deadlines;
• Are flexible and open to change, able to adapt well to shifting priorities;
• Are enthusiastic, dedicated, and willing to learn, with a "can-do" attitude and a proactive work ethic;
• Have strong analytical and problem-solving skills, with a natural curiosity to gather information and probe for facts;
• Why You Should Join SumUp:
• 🌍 You'll play a key role in a scale-up that is part of a truly global team of 3,000+ people from 60+ countries, spread across 4 continents;
• 🚀 You'll have the opportunity to make an impact and gain real, hands-on experience in a fast-paced, innovative environment;
• 📚 You'll gain valuable exposure to payments operations, financial reconciliation, and FinTech — a great foundation for your career;
• 🍎 Monthly digital food vouchers;
• 🚖 You’d have monthly budget for a wide choice of benefits and discounts ranging from transport, food, learning and more (re:benefit platform) 🚌🍗💡🎁.
• ❤️ Access to additional health insurance;
• 🎾 Co-sponsored Multisport card;
• 💜 Funded therapy & coaching sessions with licensed psychotherapists;
• 🚌 Free shuttle buses from Joliot-Curie metro station and more;
• This internship is on-site – Sofia
• More About Us:
• We believe in the everyday hero.
• Small business owners are at the heart of all we do, so we create powerful, easy-to-use financial solutions to help them run their businesses. With a founder's mentality and a 'team-first' attitude, our diverse teams across Europe, South America, and the United States work together to ensure that the small business owners we partner with can be successful doing what they love.
• SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age, or any other basis protected by applicable laws or prohibited by company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.
• SumUp will not accept unsolicited resumes from any source other than directly from a candidate.
• Job Application Tip
• We recognize that candidates feel they need to meet 100% of the job criteria in order to apply. Please note that this is only a guide. If you don't tick every box, that's okay — it means you have room to learn and develop your career at SumUp.
• Job Application Tip
• We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.