Expert Software Engineer - Digital Trust

Feedzai is the world’s first RiskOps platform for financial risk management, and the market leader in safeguarding global commerce with today’s most advanced cloud-based risk management platform, powered by machine learning and artificial intelligence. Feedzai is securing the transition to a cashless world while enabling digital trust in every transaction and payment type. The world’s largest banks, processors, and retailers trust Feedzai to protect trillions of dollars and manage risk while improving the customer experience for everyday users, without compromising privacy. Feedzai is a Series D company and has raised $282M to date. With a valuation of $2 billion, our technology protects 1 billion consumers and 90 billion transactions each year.

The Engineering (Tech) Team is responsible for all Feedzai product development. Together with Product Management and Data Science, we build the next generation of tools to catch fraud in real-time with a machine learning first approach. Formed by engineers and managed by engineers, at Feedzai, you will find one of the most talented teams out there, from junior to senior engineers.

We are fast-paced and provide a safe, open, and collaborative environment that encourages us to lean in, try new things and discover our potential with continuous learning for everyone.

While building the best value for our customers, you will work with a wide range of technical challenges. Such as building distributed systems that need to operate 24/7 and ultra-low latencies, solving UI/UX problems to help fraud analysts to fight fraud more efficiently. In addition, designing extensive databases from relational, NoSQL and graphs, validate and develop new data science techniques and algorithms.

You:

You are a passionate professional with the talent to push engineering excellence, challenge the status quo, and make things happen. You will excel if you are curious, have a critical mindset, and can drive scalable technical solutions that mesh with our business goals.

We’re looking for an Expert Software Engineer to work on our Digital Trust Team - responsible for developing cutting-edge fraud detection and prevention capabilities, fighting systemic risks such as Account Take Over, Scams and many more. The Digital Trust team focuses on securing digital interactions by leveraging device intelligence, behavioral biometrics, cyber threat intelligence, and network analytics in order to ascertain legitimacy and security of any digital session, being it over web or mobile.

You will play a key role in ensuring the scalability, security, and performance of our Digital Trust solutions, which help financial institutions detect anomalies, assess risk, and protect users from digital fraud. This role requires strong technical leadership, mentoring and stellar engineering practice, and the ability to drive a team towards innovation and execution.

Our philosophy across Engineering includes the following key ideas, which you will have a key role promoting in your team:

Teams operate with a “you build it, you run it” DevOps mindset, taking end-to-end ownership of development, deployment, and operations. You'll drive a culture focused on automation, observability, and operational excellence, enabling continuous delivery with confidence.

Architecture evolves towards a decoupled, microservice-based architecture, positioning it to scale efficiently in a multi-tenant, cloud-native environment. This effort is central to Feedzai’s long-term vision and product evolution

Your mission is to deliver the technical leadership necessary to create and maintain a highly efficient, high quality and scalable Fraud Detection and Prevention SaaS product (and the engineering organization behind it).

Your Day to Day:

Technical Management

This is the core responsibility. Provide technical leadership and vision for the Digital Trust product line, combining hands-on development with experimentation and prototyping. Ensure long-term architectural integrity while driving tactical improvements with PMs, EMs, and developers. Lead cross-cutting engineering initiatives, uphold Feedzai’s product quality standards, and act as mentor to other technical roles.

Cross-Functional Support

Partner with teams during planning (risks, designs, estimates) and align with Customer Success, Security, Sales, and Marketing to shape technical direction. Collaborate with peers and leadership to improve engineering skills and consistency across products, promoting sound methodologies and cohesive product delivery.

Hiring & Growth

Support the hiring process by shaping technical evaluation standards, and mentor engineers to become strong technical interviewers.

You Have and You Know-how:

A bachelor's degree in Computer Science, Information Systems, or the equivalent combination of education, experience, and training that provides the required knowledge, skills, and abilities

At least 8 years of experience in platform or DevOps teams within a SaaS environment, supporting mission-critical, large-scale systems serving high user volumes

Strong coding skills

Experience designed and publishing client-facing APIs, and enabling said APIs to development teams

Experience with web security

Experience in designing core infrastructure services to support applications (e.g. configuration management, IAM, logging, auditing, etc)

Value experience with Kubernetes and the CNCF ecosystem

Experience with high throughput, low latency system

Attention to details and ability to build reliable and scalable software systems.

Able to debug, troubleshoot, and resolve complex technical issues.

Experience with Java applications

The ability to work effectively with all levels of the organization, and the ability to meet deadlines

Self-driven & motivated, with a strong work ethic and a passion for problem solving.

Excellent communication skills

Preferred/Valued Qualifications and Skills:

Experience working on projects that move quickly and have ever-changing processes and structure

Be solution-oriented, and when issues arise, be able to roll up your sleeves and tackle them with a ‘get it done’ attitude

Team player with a clear focus on taking the performance of teams to the next level

Enjoys the business side and shows their best self coming up with technical solutions to enable a product vision

Has strong experience building/working on cloud-native SaaS systems

Is a developer of engineers as much as an engineer, exercising mentorship and leadership-by-example to a community of engineers

The Product Team builds our product to disrupt the financial crime industry from a data-led approach. We partner with our clients using a holistic lens and have result-driven solutions to manage financial risk with a cloud-first platform and a world-class UX interface. Being part of this team, you have a voice in planning, strategizing, and challenging the status quo. Your thoughts and ideas are valued. Our fast-paced and open environment encourages us to lean in, try new things, and discover our potential. We define and act on what could be in tomorrow's world, not on what is today. Join Us!