About this role
Provide administration support to the sales team as required. Monitor incoming enquiries and ensure they are responded to in a timely manner and input into the CRM system where applicable. Setting up of agreed contracts, pricing structure and testing packages in the quotation system. Preparing domestic and transactional quotations. Administration support in preparing tenders/bids/presentations. Continuous improvement – identification of opportunities for improvement of quality and service within client group. Work in direct contact with Logistics/Customer Service/Accounts and a problem-solving mind to ensure tasks are completed. Support field and office-based team as required. Actively promote Eurofins directly to our customers through regular calls, emails and information. Support the implementations of company computer systems. Responsible for raising the company profile through the company website, trade shows, seminars, social media etc.
A qualification in Business / Marketing or Science or experience in Administration in a similar role. English language level – min. B2 as it’s a language of our company. Experience in Administration & Customer Service. Good commercial awareness and business acumen. Excellent communicator both written and verbal. Ability to understand client’s requirements and to be able to devise and articulate the most appropriate solutions. Highly organized, accurate and strong documentation skills. Passionate about administration, quality and customer service. Proficient in all Microsoft Packages. Driving license, category B. Who we are looking for: Highly motivated, professional and enthusiastic individual who can work well within a busy multi-disciplinary technical environment as well as under their own initiative Ability to work well under pressure Excellent attention to detail Ability to multi-task, prioritize, organize and co-ordinate both your own workload Ability to understand customers’ requirements and to be able to devise and articulate the most appropriate solutions. Skills to influence others to achieve common goals for the benefit of our customers Confident approach with strong interpersonal and communication skills Excellent written and verbal communication skills Ability to form strong working relationships with colleagues, partner laboratories and customers
Stable employment - a company that is a leader in its field Full-time employment contract Package of necessary tools for work - phone, laptop Opportunities for development Work in an international company