Brand Merchandise Lead

About this role

Responsibilities

• Lead and manage the brand merchandise team, balancing workloads and distributing merchandise projects based on priorities, capacity, and strategic impact.
• Drive the Brand Merchandise team's motivation and growth, fostering skill development, ownership, and long-term professional development.
• Identify internal and external business needs to define creative direction, project focus, and merchandise strategy.
• Initiate and launch innovative merchandise projects that respond to market trends, cultural signals, and JetBrains’ business objectives.
• Continuously improve workflows and processes to increase efficiency, scalability, and cross-team collaboration.
• Oversee the development and operations of the merchandise store, along with end-to-end production projects from concept to delivery.
• Conduct market and trend research to identify new product ideas, materials, suppliers, and growth opportunities.
• Lead collaborations with external partners, including sourcing, initiating partnerships, negotiating pricing, and coordinating deliverables.
• Create and maintain merchandise guidelines, documentation, and shared knowledge resources to ensure consistency and clarity across teams.
• Manage and monitor project budgets, ensuring cost-effectiveness, transparency, and alignment with business expectations.
• Ensure all merchandise initiatives are strategically aligned with JetBrains’ evolving brand, marketing vision, and long-term goals.

Requirements

• 5+ years of experience in brand merchandise, creative operations, or marketing project management roles, ideally in a global or tech-driven environment.
• Proven experience leading and scaling teams, with a strong people-first leadership approach.
• A strategic mindset paired with hands-on execution skills – comfortable owning both vision and delivery.
• A solid understanding of production processes, supply chains, vendor management, and merchandising economics.
• Strong project and budget management skills, with the ability to prioritize effectively in a fast-moving environment.
• Excellent communication and negotiation skills, with experience working across functions and with external partners.
• Strong aesthetic judgment, attention to detail, and a deep respect for brand consistency and quality.
• We are an equal opportunity employer
• We know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation.
• We process the data provided in your job application in accordance with the Recruitment Privacy Policy.