About Zscaler
Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability. We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity. Role We are looking for a seasoned Sales Operations Manager to join our team. This is a hybrid role based in Netherlands or UK reporting to the Director of Sales Operations within the Sales Operations department. You will drive Zscaler’s Go-To-Market (GTM) growth by focusing on strategic projects and operational efficiencies. You’ll be part of a global group of professionals dedicated to demonstrating the power and agility of Zscaler cloud transformation to the world. What you’ll do (Role Expectations) Partner with senior leadership to define and execute go-to-market strategies and resource plans tailored to the EMEA GTM organization Define and deliver key business analytics and metrics packages to internal stakeholders Facilitate key business meetings, including forecasting, pipeline reviews, renewal, customer success, and quarterly business reviews Manage annual planning for GTM including quota, territory, headcount planning, and cross-functional support Develop key strategic insights to drive efficiencies across the GTM organization Who You Are (Success Profile) You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful. You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution. You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact. You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust. You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose. What We’re Looking for (Minimum Qualifications) Minimum of 6 years of relevant Sales Operations experience Bachelor’s degree from an accredited college/university Proficiency in Excel and PowerPoint Proven ability to manage multiple, concurrent projects while working independently in a fast-paced environment Excellent communication, interpersonal, and presentation skills What Will Make You Stand Out (Preferred Qualifications) Experience within the Software/SaaS industry