About this role
Join Vonage and help us innovate cloud communications for businesses worldwide!
Why this role matters
We are looking for a Developer Productivity Lead to join our Engineering Productivity team. This team’s mission is to empower developers to deliver high-quality software efficiently, consistently, and with confidence. You will lead initiatives that reduce cognitive load, accelerate delivery, and enhance the end-to-end developer experience, from onboarding and local development to CI/CD and production operations. You will collaborate with engineering, product, and platform teams to define productivity strategy and ensure software engineers can innovate quickly, securely, and with high quality. This role blends engineering leadership, product thinking, and change management.
Responsibilities
- Collaborate with engineers across teams to identify friction points and productivity challenges and proactively address them.
- Lead technical initiatives, defining requirements, technical implementation and leading execution.
- Evaluate and implement tools for source control, CI/CD, local dev, and workflow automation.
- Work with architecture and development teams to define and evolve golden paths, development workflows, and reference architectures
- Define and track developer productivity metrics (e.g., DORA + DevEx measures).
- Work cross-functionally to embed DevOps and platform engineering best practices.
- Act as a thought leader for engineering excellence and modern development practices.
- Maintain documentation and provide onboarding support for tooling and processes.
- Advocate for engineering best practices, code quality, and continuous improvement.
Requirements
- Required Skills and Experience
- 7+ years in software engineering or DevOps
- Proven experience leading developer productivity or internal tooling initiatives.
- Expertise with CI/CD systems, IaC, and cloud-native tech (Kubernetes preferred).
- Strong understanding of SDLC, DevOps, and modern delivery practices.
- Experience measuring and improving engineering workflows and developer experience.
- Excellent communication, stakeholder management, and change-driving skills.
Nice to have
- Familiarity with DORA, SPACE framework, and developer experience research.
- Background working in distributed/remote engineering organizations.
- Experience with modern AI-assisted development tooling and automation
- How you’ll benefit
- Medical Insurance
- Glasses Reimbursement
- Life Insurance – Allianz Family
- Kafeteria – My Benefit
- Ericsson Care Line
- Discretionary Time Off (DTO)
- Volunteer Time Off (VTO)
- Additional benefits and perks will be discussed during the interview process
About Vonage
Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today. Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.